Privacy Policy
Last updated: May 2026
Logistics Lead Lab (“we”, “us”, “our”) operates logisticsleadlab.com. This page explains how we collect, use and protect your personal data when you visit our website or purchase our products.
1. Who We Are
Logistics Lead Lab is a sole trader business operated by Ivan Kolev, based in Stara Zagora, Bulgaria. Contact: kolev@logisticsleadlab.com
2. What Data We Collect
When you purchase a product, we collect:
- Name and email address (processed by Payhip, our payment platform)
- Payment information (processed by Payhip/Stripe — we never see your card details)
- IP address and browser data (collected automatically by our hosting provider)
If you contact us by email, we collect the information you provide in that email.
3. How We Use Your Data
- To deliver purchased products and send download links
- To respond to your enquiries
- To send occasional updates about new products (only if you opt in)
We do not sell, rent or share your personal data with third parties for marketing purposes.
4. Legal Basis (GDPR)
We process your data on the following legal bases:
- Contract performance — to deliver products you have purchased
- Legitimate interest — to respond to enquiries and improve our service
- Consent — for any marketing communications
5. Third-Party Services
We use the following third-party services that may process your data:
- Payhip (payhip.com) — payment processing and product delivery
- Hostinger — website hosting
- Brevo — email communications (if you subscribe to updates)
6. Data Retention
We retain your data only as long as necessary to fulfil the purpose it was collected for, or as required by law. Purchase records are kept for 7 years for accounting purposes.
7. Your Rights (GDPR)
If you are based in the EU/EEA, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at kolev@logisticsleadlab.com. We will respond within 30 days.
8. Cookies
Our website uses essential cookies required for functionality. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect site functionality.
9. Security
We take reasonable technical and organisational measures to protect your data. Our website is served over HTTPS.
10. Changes to This Policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision.
11. Contact
Email: kolev@logisticsleadlab.com
Website: logisticsleadlab.com